Present the Bill of Lading to the customer and request that they sign under the delivery confirmation, which is usually located on the bottom of the BOL (see sample BOL).
Be sure to review the details of what is written on the BOL with the customer to ensure everything is understood and signed off on accurately.
Click the 'Awaiting BOL' tab to find the completed move and click the 'Submit BOL' button for the corresponding Move Plan. Then upload the document right onto your Mover Dashboard.