Can I contact the customer who booked a move with my company on Unpakt?

Absolutely! We encourage it. 

Feel free to contact the customer, email is best, to introduce your company. Then you can go over the details of the move, get acquainted with each other, and address any questions or concerns.

The customer's contact information can be found on the Move Plan, below their name.

Keeping an open line of communication can greatly improve the customer's relationship with the moving company they've booked with and even help alleviate any concerns or anxieties they may have about the move.