Frequently Asked Questions for Movers
Do you have questions? Have no fear – we have provided answers to a few common inquiries.
Article suggestions
How to become an Unpakt Member
2 articles
How do I Register?
How Do I Qualify to be an Unpakt Service Provider?
For Unpakt Members
8 articles
How do I Login?
What are the benefits of having an Unpakt Profile?
How does Pricing on Unpakt work?
How will I know how many customers saw my Profile?
How do I control my Availability?
How do I respond to Unpakt Jobs?
What is the Unpakt Verified Mover Badge?
How does Unpakt’s grading work?
Unpakt Customer Interactions
10 articles
How do I handle an Unpakt Booked Jobs?
What happens on the day of the move?
Can I contact the customer who booked a move with my company on Unpakt?
What if I can't get a hold of the customer?
What do I do once the job is done?
What if the customer forgot to add some of their stuff?
How do I handle the extra items on the day of the move?
Do I add the extra inventory on the BOL?
View all articles in “Unpakt Customer Interactions”
Payments
11 articles
How do I submit the BOL?
How long does it take to get paid?
Who collects payment?
What is Unpakt’s cancellation policy?
Do movers get any of the cancellation fees?
What happens if you can’t collect on the extra items from the customer after the move?
What is a Mover Special and how does it work?
What if I can’t perform an Unpakt booked job?
View all articles in “Payments”